Error and Warning Dictionary

Code
Message
Description

-2015

Invalid API-key, IP, or permissions for action.

The API-key is invalid, or the current request's IP is not in the whitelist IP list.

-4010

Parameter fiat is invalid.

The parameter fiat is invalid, usually because this value is not provided or the current value is unsupported.

-4012

Parameter fiat exceeds the limit length of 20.

The length of the parameter fiat exceeds 20 characters.

-4021

Parameter orderId is not numeric type.

The parameter orderId is not of numeric type.

-4022

Parameter fiat is not alphanumeric type.

The parameter fiat is not alphanumeric.

-4022

Parameter accountNumber is not alphanumeric type.

The parameter accountNumber is not alphanumeric.

-4023

Parameter state is an invalid ISO 3166-1 code.

The parameter state is not a valid ISO 3166-1 code.

-4027

The payment method doesn't exist.

The payment method currently being operated does not exist or has been deleted.

-5001

Please select automatic payment method.

The selected payment method is not supported; please reselect an automatic payment method.

-5002

Payment method has no bank account information.

The payment method lacks bank account information.

-5005

Merchant already exists.

The merchant being added already exists, usually because the merchant name or email corresponds to another existing merchant.

-5007

Invalid merchant information.

The merchant information is invalid, usually because the merchant has not been certified by the bank or the current merchant does not match the payment method.

-5009

Order is in payment process and cannot perform current operation.

The order is currently in the payment process and cannot perform the current operation.

-5013

Automatic API is not supported in this country.

The automatic API does not support this country.

-5015

The CUIT does not match with your selected merchant.

The CUIT provided when adding the CVU payment method does not match the merchant's CUIT.

-5016

The fiat currency does not match with the merchant.

The fiat currency filled in the order or payment method does not match the currency supported by the merchant.

-5017

Invalid payment method.

The payment method is invalid or has been deleted.

-5018

Payment method does not match the platform configuration, please choose again.

The selected payment method for adding the order is not supported; please reselect.

-5019

Invalid trading pair.

The currently selected trading pair is invalid.

-5020

BUY direction is closed.

The buy direction for the current trading pair is closed.

-5021

SELL direction is closed.

The sell direction for the current trading pair is closed.

-5022

Price is below the trade line.

The current order price triggers risk control; please try again later.

-5023

Invalid base rate configuration, please contact the administrator.

The current base rate configuration is invalid; please contact the administrator.

-5024

Invalid user rate configuration, please contact the administrator.

The current user rate configuration is invalid; please contact the administrator.

-5025

Invalid risk control rate configuration, please contact the administrator.

The current risk control configuration is invalid; please contact the administrator.

-5026

There are currently 3 orders under review, please wait patiently for the result before creating new orders.

There are currently 3 orders in process; please wait for the result before creating new orders.

-5028

Self-service ordering function is temporarily closed, please try again later.

The ordering function is currently closed; please try again later.

-5029

Order has exceeded user's monthly transaction limit.

The order has exceeded the user's monthly transaction limit and cannot create new orders.

-5030

Order has exceeded user's monthly transaction limit with the merchant.

The merchant has exceeded the monthly transaction limit and cannot create new orders.

-5031

This transaction is temporarily unavailable. If you have any questions, please contact customer service.

This function is temporarily unavailable; if you have any questions, please contact customer service.

-5032

Not an Business whitelist. Please contact the VelaFi customer service manager if you have any needs.

The current user is not an VelaFi whitelist user; please contact the administrator for configuration.

-5041

Only non-payment or support-documents-pending status can upload supporting documents.

Supporting documents can only be uploaded when the order status is 31 or 40.

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