Error and Warning Dictionary


Parameter Errors

Code
Message
Description

-4010

PARAM_IS_INVALID

Parameter {0} is invalid

-4011

PARAM_EXCEEDS_LIMIT_LENGTH

Parameter {0} exceeds the limit length of {1}

-4012

PARAM_EXCEEDS_LIMIT_QUANTITY

Parameter {0} exceeds the limit quantity of {1}

-4013

PARAM_MUST_LENGTH_CHAR

The length of parameter {0} must be {1} characters

-4014

PARAM_MUST_LENGTH_LETTERS

The length of parameter {0} must be {1} letters

-4015

PARAM_MUST_LENGTH_NUMERIC

The length of parameter {0} must be {1} digits

-4016

PARAM_MUST_POSITION

The parameter {0} must be {1} at position {2}

-4021

PARAM_NOT_IS_NUMERIC

Parameter {0} is not numeric type

-4022

PARAM_NOT_IS_ALPHABETIC

Parameter {0} is not alphabetic type

-4023

PARAM_NOT_IS_ALPHANUMERIC

Parameter {0} is not alphanumeric type

-4024

PARAM_IS_INVALID_ISO1

Parameter {0} is an invalid ISO 3166-1 code

-4025

PARAM_IS_INVALID_ISO2

Parameter {0} is an invalid ISO 3166-2 code

-4026

PARAM_IS_INVALID_ACCOUNT_TYPE

Parameter {0} is an invalid account owner type

-4040

COMMON_ERROR_CODE

fill with unknown errors

-4041

COMMON_TRAN_CODE

fill with unknown errors

-1174

REPEATED_SUBMIT_REQUEST

Repeated submit request

Payment Method Errors

Code
Message
Description

-4027

PAYMENT_NOT_EXIST

The payment method doesn't exist

-5001

PAYMENT_SELECT_AUTO

Please select automatic payment method

-5002

PAYMENT_NOT_ACCOUNT_INFO

Payment method has no bank account information

-5003

PAYMENT_NOT_EDIT

Payment method cannot be modified temporarily

-5004

PAYMENT_NOT_CONFIG_AUTO_API

Payment method does not have automatic bank API configured

-5014

PAYMENT_ACCOUNT_INFO_AND_MC_SAME

Bank card information matches merchant's card information

-5017

PAYMENT_INVALID

Invalid payment method

-5018

PAYMENT_AND_PLATFORM_NOT_MATCH

Payment method does not match the platform configuration, please choose again

-5048

PAYMENT_TYPE_INVALID

The payment type is invalid

-5053

PAYMENT_ACCOUNT_ALREADY_EXISTS

Account already exists

-5054

PAYMENT_ADD_FAIL

Failed to add a payment method; please edit and resubmit

-2017

EMAIL_EXIST

The email already exists


Merchant Errors

Code
Message
Description

-5005

MC_EXIST

Merchant already exists

-5006

MC_NOT_EXIST

Merchant does not exist

-5007

MC_INVALID

Invalid merchant information

-5015

CUIT_AND_MC_NOT_MATCH

The CUIT does not match with your selected merchant

-5038

MC_ACCOUNT_NOT_EXIST

The merchant account does not exist

-5039

MC_SETTINGS_EXIST

The merchant settings do not exist

-5056

PAYMENT_AND_MC_SETTINGS_NOT_MATCH

Payment information doesn't match merchant configuration

-5059

MC_REGISTER_FAIL

Merchant registration failed

-5064

EXCEEDED_MC_NUMBER

Exceeded the maximum number of merchants (max: {0})

-5065

MC_ACCOUNT_INVALID

The merchant channel is invalid

-5066

MC_ACCOUNT_REVIEWING

The merchant's account is under verification

-5067

MC_ACCOUNT_END

The merchant account certification process has ended

-5069

MC_NAME_EXIST

The merchant name already exists

-5070

MC_NOT_OPEN_ACCOUNT

The merchant has not activated the automatic mode account for {0}

-5071

MC_CHANNEL_INVALID

Merchant channel is invalid


Order Errors

Code
Message
Description

-5008

ORDER_REFUND_NOT_OP

Refund orders cannot be processed

-5009

ORDER_PAYING

Order is in payment process; current operation unavailable

-5010

ORDER_AUTO_NOT_MANUAL_COMPLETE

Automated orders cannot be completed manually

-5011

ORDER_AUTO_NOT_CURRENT_OPERATION

Automated orders cannot perform current operation

-5034

ORDER_END

The order process is over

-5035

ORDER_NOT_FINISH

Orders cannot be filled at present

-5041

ORDER_UNPAID_CAN_UPLOAD

Only non-payment or pending-document orders can upload supporting documents

-5050

ORDER_MIN_AMOUNT

Order does not meet the minimum limit (min {0} {1})

-5060

ORDER_MAX_AMOUNT

Order does not meet the maximum limit (max {0} {1})


Trading Pair Errors

Code
Message
Description

-5019

SYMBOL_INVALID

Invalid trading pair

-5020

SYMBOL_BUY_CLOSED

BUY direction is closed

-5021

SYMBOL_SELL_CLOSED

SELL direction is closed

-5045

FIAT_INVALID

Invalid fiat

-5047

SYMBOL_AND_PAYMENT_NOT_MATCH

The symbol does not match the payment method

-5051

PAYMENT_FIAT_AND_ORDER_NOT_MATCH

Fiat currency in payment method does not match order fiat

-5057

COUNTRY_AND_FIAT_NOT_SUPPORT

The selected country and fiat currency are not supported

-5058

TOKEN_NOT_SUPPORT

The selected crypto is not supported


Risk Control Errors

Code
Message
Description

-5022

PRICE_BELOW_SAFE

Price is below the trade line

-5023

BASE_RATE_CONFIG_INVALID

The current coin pair is not supported

-5024

USER_RATE_CONFIG_INVALID

Invalid user rate configuration; contact admin

-5025

RISK_RATE_CONFIG_INVALID

Invalid risk control rate configuration; contact admin

-5027

RATE_INVALID

Current exchange rate is invalid


KYC/KYB Errors

Code
Message
Description

-5032

NOT_WHITELIST_USER

Not an OTC whitelist user; contact customer service

-5033

NOT_API_USER

Not an API user; contact customer service

-5037

NEED_UPLOAD_DOCUMENTS

You need to upload supporting documents

-5042

USER_NOT_UPLOAD_DOCUMENTS

No supporting documents were uploaded

-5043

NEED_PASS_KYC_OR_KYB

You must pass KYC/KYB to perform this operation

-5044

PAYMENT_ADD_NEED_PASS_KYC_OR_KYB

You must pass KYC/KYB to add this payment method

-5055

KYC_OR_KYB_REGISTER_FAIL

KYC/KYB registration failed

-5061

MAX_DOCUMENT

Exceeded maximum uploadable documents (max {0})

-5062

MC_KYC_REVIEWING

Merchant KYC is under verification

-5063

MC_KYC_END

Merchant KYC certification process has ended


Compliance Errors

Code
Message
Description

-5012

BANK_NOT_SUPPORT

Bank not supported

-5013

MC_COUNTRY_NOT_SUPPORT

Automatic API is not supported in this country

-5016

FIAT_NOT_MATCH

The fiat currency does not match the merchant

-5026

PEND_ORDER_NUM_LIMIT

Too many pending orders (current: {0}); wait before creating new ones

-5028

SELF_ORDER_CLOSE

Self-service ordering is temporarily closed

-5029

ORDER_UID_EXCEED_LIMIT

Order exceeds user's monthly transaction limit

-5030

ORDER_MC_EXCEED_LIMIT

Order exceeds user's monthly limit with the merchant

-5031

TRADE_TEMP_NOT_PROCEED

Transaction temporarily unavailable; contact support

-5036

PAYMENT_FEE_INVALID

Fee config invalid; contact support

-5046

COMMON_ERROR

Please try again or contact customer service

-5049

CONFIG_INVALID

Invalid config

-5052

DESELECT_MC

Merchant selection is not available for manual payment methods

-5068

NOT_RELIANCE_MODE

You are not a Reliance model user; function unavailable

-5072

ACCOUNT_TYPE_AND_BANK_CODE_NOT_MATCH

Account type [{0}] does not support bank code [{1}]

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