# Error and Warning Dictionary *** \ **Parameter Errors** | Code | Message | Description | | ----- | --------------------------------- | -------------------------------------------------- | | -4010 | PARAM\_IS\_INVALID | Parameter {0} is invalid | | -4011 | PARAM\_EXCEEDS\_LIMIT\_LENGTH | Parameter {0} exceeds the limit length of {1} | | -4012 | PARAM\_EXCEEDS\_LIMIT\_QUANTITY | Parameter {0} exceeds the limit quantity of {1} | | -4013 | PARAM\_MUST\_LENGTH\_CHAR | The length of parameter {0} must be {1} characters | | -4014 | PARAM\_MUST\_LENGTH\_LETTERS | The length of parameter {0} must be {1} letters | | -4015 | PARAM\_MUST\_LENGTH\_NUMERIC | The length of parameter {0} must be {1} digits | | -4016 | PARAM\_MUST\_POSITION | The parameter {0} must be {1} at position {2} | | -4021 | PARAM\_NOT\_IS\_NUMERIC | Parameter {0} is not numeric type | | -4022 | PARAM\_NOT\_IS\_ALPHABETIC | Parameter {0} is not alphabetic type | | -4023 | PARAM\_NOT\_IS\_ALPHANUMERIC | Parameter {0} is not alphanumeric type | | -4024 | PARAM\_IS\_INVALID\_ISO1 | Parameter {0} is an invalid ISO 3166-1 code | | -4025 | PARAM\_IS\_INVALID\_ISO2 | Parameter {0} is an invalid ISO 3166-2 code | | -4026 | PARAM\_IS\_INVALID\_ACCOUNT\_TYPE | Parameter {0} is an invalid account owner type | | -4040 | COMMON\_ERROR\_CODE | fill with unknown errors | | -4041 | COMMON\_TRAN\_CODE | fill with unknown errors | | -1174 | REPEATED\_SUBMIT\_REQUEST | Repeated submit request | #### **Payment Method Errors** | Code | Message | Description | | ----- | ------------------------------------- | ----------------------------------------------------------------------------- | | -4027 | PAYMENT\_NOT\_EXIST | The payment method doesn't exist | | -5001 | PAYMENT\_SELECT\_AUTO | Please select automatic payment method | | -5002 | PAYMENT\_NOT\_ACCOUNT\_INFO | Payment method has no bank account information | | -5003 | PAYMENT\_NOT\_EDIT | Payment method cannot be modified temporarily | | -5004 | PAYMENT\_NOT\_CONFIG\_AUTO\_API | Payment method does not have automatic bank API configured | | -5014 | PAYMENT\_ACCOUNT\_INFO\_AND\_MC\_SAME | Bank card information matches merchant's card information | | -5017 | PAYMENT\_INVALID | Invalid payment method | | -5018 | PAYMENT\_AND\_PLATFORM\_NOT\_MATCH | Payment method does not match the platform configuration, please choose again | | -5048 | PAYMENT\_TYPE\_INVALID | The payment type is invalid | | -5053 | PAYMENT\_ACCOUNT\_ALREADY\_EXISTS | Account already exists | | -5054 | PAYMENT\_ADD\_FAIL | Failed to add a payment method; please edit and resubmit | | -2017 | EMAIL\_EXIST | The email already exists | *** #### **Merchant Errors** | Code | Message | Description | | ----- | -------------------------------------- | ----------------------------------------------------------------- | | -5005 | MC\_EXIST | Merchant already exists | | -5006 | MC\_NOT\_EXIST | Merchant does not exist | | -5007 | MC\_INVALID | Invalid merchant information | | -5015 | CUIT\_AND\_MC\_NOT\_MATCH | The CUIT does not match with your selected merchant | | -5038 | MC\_ACCOUNT\_NOT\_EXIST | The merchant account does not exist | | -5039 | MC\_SETTINGS\_EXIST | The merchant settings do not exist | | -5056 | PAYMENT\_AND\_MC\_SETTINGS\_NOT\_MATCH | Payment information doesn't match merchant configuration | | -5059 | MC\_REGISTER\_FAIL | Merchant registration failed | | -5064 | EXCEEDED\_MC\_NUMBER | Exceeded the maximum number of merchants (max: {0}) | | -5065 | MC\_ACCOUNT\_INVALID | The merchant channel is invalid | | -5066 | MC\_ACCOUNT\_REVIEWING | The merchant's account is under verification | | -5067 | MC\_ACCOUNT\_END | The merchant account certification process has ended | | -5069 | MC\_NAME\_EXIST | The merchant name already exists | | -5070 | MC\_NOT\_OPEN\_ACCOUNT | The merchant has not activated the automatic mode account for {0} | | -5071 | MC\_CHANNEL\_INVALID | Merchant channel is invalid | *** #### **Order Errors** | Code | Message | Description | | ----- | ------------------------------------ | --------------------------------------------------------------------------- | | -5008 | ORDER\_REFUND\_NOT\_OP | Refund orders cannot be processed | | -5009 | ORDER\_PAYING | Order is in payment process; current operation unavailable | | -5010 | ORDER\_AUTO\_NOT\_MANUAL\_COMPLETE | Automated orders cannot be completed manually | | -5011 | ORDER\_AUTO\_NOT\_CURRENT\_OPERATION | Automated orders cannot perform current operation | | -5034 | ORDER\_END | The order process is over | | -5035 | ORDER\_NOT\_FINISH | Orders cannot be filled at present | | -5041 | ORDER\_UNPAID\_CAN\_UPLOAD | Only non-payment or pending-document orders can upload supporting documents | | -5050 | ORDER\_MIN\_AMOUNT | Order does not meet the minimum limit (min {0} {1}) | | -5060 | ORDER\_MAX\_AMOUNT | Order does not meet the maximum limit (max {0} {1}) | | -5200 | OTC\_QUOTE\_EXPIRED | The quotation has expired or is invalid. | *** #### **Trading Pair Errors** | Code | Message | Description | | ----- | ------------------------------------- | --------------------------------------------------------- | | -5019 | SYMBOL\_INVALID | Invalid trading pair | | -5020 | SYMBOL\_BUY\_CLOSED | BUY direction is closed | | -5021 | SYMBOL\_SELL\_CLOSED | SELL direction is closed | | -5045 | FIAT\_INVALID | Invalid fiat | | -5047 | SYMBOL\_AND\_PAYMENT\_NOT\_MATCH | The symbol does not match the payment method | | -5051 | PAYMENT\_FIAT\_AND\_ORDER\_NOT\_MATCH | Fiat currency in payment method does not match order fiat | | -5057 | COUNTRY\_AND\_FIAT\_NOT\_SUPPORT | The selected country and fiat currency are not supported | | -5058 | TOKEN\_NOT\_SUPPORT | The selected crypto is not supported | *** #### **Risk Control Errors** | Code | Message | Description | | ----- | --------------------------- | ------------------------------------------------------ | | -5022 | PRICE\_BELOW\_SAFE | Price is below the trade line | | -5023 | BASE\_RATE\_CONFIG\_INVALID | The current coin pair is not supported | | -5024 | USER\_RATE\_CONFIG\_INVALID | Invalid user rate configuration; contact admin | | -5025 | RISK\_RATE\_CONFIG\_INVALID | Invalid risk control rate configuration; contact admin | | -5027 | RATE\_INVALID | Current exchange rate is invalid | *** #### **KYC/KYB Errors** | Code | Message | Description | | ----- | -------------------------------------- | --------------------------------------------------- | | -5032 | NOT\_WHITELIST\_USER | Not an OTC whitelist user; contact customer service | | -5033 | NOT\_API\_USER | Not an API user; contact customer service | | -5037 | NEED\_UPLOAD\_DOCUMENTS | You need to upload supporting documents | | -5042 | USER\_NOT\_UPLOAD\_DOCUMENTS | No supporting documents were uploaded | | -5043 | NEED\_PASS\_KYC\_OR\_KYB | You must pass KYC/KYB to perform this operation | | -5044 | PAYMENT\_ADD\_NEED\_PASS\_KYC\_OR\_KYB | You must pass KYC/KYB to add this payment method | | -5055 | KYC\_OR\_KYB\_REGISTER\_FAIL | KYC/KYB registration failed | | -5061 | MAX\_DOCUMENT | Exceeded maximum uploadable documents (max {0}) | | -5062 | MC\_KYC\_REVIEWING | Merchant KYC is under verification | | -5063 | MC\_KYC\_END | Merchant KYC certification process has ended | *** #### **Compliance Errors** | Code | Message | Description | | ----- | ------------------------------------------ | --------------------------------------------------------------------- | | -5012 | BANK\_NOT\_SUPPORT | Bank not supported | | -5013 | MC\_COUNTRY\_NOT\_SUPPORT | Automatic API is not supported in this country | | -5016 | FIAT\_NOT\_MATCH | The fiat currency does not match the merchant | | -5026 | PEND\_ORDER\_NUM\_LIMIT | Too many pending orders (current: {0}); wait before creating new ones | | -5028 | SELF\_ORDER\_CLOSE | Self-service ordering is temporarily closed | | -5029 | ORDER\_UID\_EXCEED\_LIMIT | Order exceeds user's monthly transaction limit | | -5030 | ORDER\_MC\_EXCEED\_LIMIT | Order exceeds user's monthly limit with the merchant | | -5031 | TRADE\_TEMP\_NOT\_PROCEED | Transaction temporarily unavailable; contact support | | -5036 | PAYMENT\_FEE\_INVALID | Fee config invalid; contact support | | -5046 | COMMON\_ERROR | Please try again or contact customer service | | -5049 | CONFIG\_INVALID | Invalid config | | -5052 | DESELECT\_MC | Merchant selection is not available for manual payment methods | | -5068 | NOT\_RELIANCE\_MODE | You are not a Reliance model user; function unavailable | | -5072 | ACCOUNT\_TYPE\_AND\_BANK\_CODE\_NOT\_MATCH | Account type \[{0}] does not support bank code \[{1}] | \ **Bank Errors** | Code | Message | Description | | ----- | ------------------------------------- | ----------------------------------------------------- | | -7000 | BANK\_ORDER\_CREATE\_FAILED | Bank order creation failed. | | -7001 | RECEIVING\_ACCOUNT\_NUMBER\_INCORRECT | Incorrect account number for receiving payment. | | -7002 | ORDER\_TIMEOUT | Order cancelled due to timeout. | | -7003 | ORDER\_REVIEW\_REJECTION | Order review rejection. | | -7004 | ORDER\_UNPAID\_TIMEOUT | Order payment is overdue. | | -7005 | ACCOUNT\_INSUFFICIENT\_TIMEOUT | Insufficient account balance and time limit exceeded. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.velafi.com/error-reference/error-and-warning-dictionary.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.