# Error and Warning Dictionary *** \ **Parameter Errors** | Code | Message | Description | | ----- | --------------------------------- | -------------------------------------------------- | | -4010 | PARAM\_IS\_INVALID | Parameter {0} is invalid | | -4011 | PARAM\_EXCEEDS\_LIMIT\_LENGTH | Parameter {0} exceeds the limit length of {1} | | -4012 | PARAM\_EXCEEDS\_LIMIT\_QUANTITY | Parameter {0} exceeds the limit quantity of {1} | | -4013 | PARAM\_MUST\_LENGTH\_CHAR | The length of parameter {0} must be {1} characters | | -4014 | PARAM\_MUST\_LENGTH\_LETTERS | The length of parameter {0} must be {1} letters | | -4015 | PARAM\_MUST\_LENGTH\_NUMERIC | The length of parameter {0} must be {1} digits | | -4016 | PARAM\_MUST\_POSITION | The parameter {0} must be {1} at position {2} | | -4021 | PARAM\_NOT\_IS\_NUMERIC | Parameter {0} is not numeric type | | -4022 | PARAM\_NOT\_IS\_ALPHABETIC | Parameter {0} is not alphabetic type | | -4023 | PARAM\_NOT\_IS\_ALPHANUMERIC | Parameter {0} is not alphanumeric type | | -4024 | PARAM\_IS\_INVALID\_ISO1 | Parameter {0} is an invalid ISO 3166-1 code | | -4025 | PARAM\_IS\_INVALID\_ISO2 | Parameter {0} is an invalid ISO 3166-2 code | | -4026 | PARAM\_IS\_INVALID\_ACCOUNT\_TYPE | Parameter {0} is an invalid account owner type | | -4040 | COMMON\_ERROR\_CODE | fill with unknown errors | | -4041 | COMMON\_TRAN\_CODE | fill with unknown errors | | -1174 | REPEATED\_SUBMIT\_REQUEST | Repeated submit request | #### **Payment Method Errors** | Code | Message | Description | | ----- | ------------------------------------- | ----------------------------------------------------------------------------- | | -4027 | PAYMENT\_NOT\_EXIST | The payment method doesn't exist | | -5001 | PAYMENT\_SELECT\_AUTO | Please select automatic payment method | | -5002 | PAYMENT\_NOT\_ACCOUNT\_INFO | Payment method has no bank account information | | -5003 | PAYMENT\_NOT\_EDIT | Payment method cannot be modified temporarily | | -5004 | PAYMENT\_NOT\_CONFIG\_AUTO\_API | Payment method does not have automatic bank API configured | | -5014 | PAYMENT\_ACCOUNT\_INFO\_AND\_MC\_SAME | Bank card information matches merchant's card information | | -5017 | PAYMENT\_INVALID | Invalid payment method | | -5018 | PAYMENT\_AND\_PLATFORM\_NOT\_MATCH | Payment method does not match the platform configuration, please choose again | | -5048 | PAYMENT\_TYPE\_INVALID | The payment type is invalid | | -5053 | PAYMENT\_ACCOUNT\_ALREADY\_EXISTS | Account already exists | | -5054 | PAYMENT\_ADD\_FAIL | Failed to add a payment method; please edit and resubmit | | -2017 | EMAIL\_EXIST | The email already exists | *** #### **Merchant Errors** | Code | Message | Description | | ----- | -------------------------------------- | ----------------------------------------------------------------- | | -5005 | MC\_EXIST | Merchant already exists | | -5006 | MC\_NOT\_EXIST | Merchant does not exist | | -5007 | MC\_INVALID | Invalid merchant information | | -5015 | CUIT\_AND\_MC\_NOT\_MATCH | The CUIT does not match with your selected merchant | | -5038 | MC\_ACCOUNT\_NOT\_EXIST | The merchant account does not exist | | -5039 | MC\_SETTINGS\_EXIST | The merchant settings do not exist | | -5056 | PAYMENT\_AND\_MC\_SETTINGS\_NOT\_MATCH | Payment information doesn't match merchant configuration | | -5059 | MC\_REGISTER\_FAIL | Merchant registration failed | | -5064 | EXCEEDED\_MC\_NUMBER | Exceeded the maximum number of merchants (max: {0}) | | -5065 | MC\_ACCOUNT\_INVALID | The merchant channel is invalid | | -5066 | MC\_ACCOUNT\_REVIEWING | The merchant's account is under verification | | -5067 | MC\_ACCOUNT\_END | The merchant account certification process has ended | | -5069 | MC\_NAME\_EXIST | The merchant name already exists | | -5070 | MC\_NOT\_OPEN\_ACCOUNT | The merchant has not activated the automatic mode account for {0} | | -5071 | MC\_CHANNEL\_INVALID | Merchant channel is invalid | *** #### **Order Errors** | Code | Message | Description | | ----- | ------------------------------------ | --------------------------------------------------------------------------- | | -5008 | ORDER\_REFUND\_NOT\_OP | Refund orders cannot be processed | | -5009 | ORDER\_PAYING | Order is in payment process; current operation unavailable | | -5010 | ORDER\_AUTO\_NOT\_MANUAL\_COMPLETE | Automated orders cannot be completed manually | | -5011 | ORDER\_AUTO\_NOT\_CURRENT\_OPERATION | Automated orders cannot perform current operation | | -5034 | ORDER\_END | The order process is over | | -5035 | ORDER\_NOT\_FINISH | Orders cannot be filled at present | | -5041 | ORDER\_UNPAID\_CAN\_UPLOAD | Only non-payment or pending-document orders can upload supporting documents | | -5050 | ORDER\_MIN\_AMOUNT | Order does not meet the minimum limit (min {0} {1}) | | -5060 | ORDER\_MAX\_AMOUNT | Order does not meet the maximum limit (max {0} {1}) | *** #### **Trading Pair Errors** | Code | Message | Description | | ----- | ------------------------------------- | --------------------------------------------------------- | | -5019 | SYMBOL\_INVALID | Invalid trading pair | | -5020 | SYMBOL\_BUY\_CLOSED | BUY direction is closed | | -5021 | SYMBOL\_SELL\_CLOSED | SELL direction is closed | | -5045 | FIAT\_INVALID | Invalid fiat | | -5047 | SYMBOL\_AND\_PAYMENT\_NOT\_MATCH | The symbol does not match the payment method | | -5051 | PAYMENT\_FIAT\_AND\_ORDER\_NOT\_MATCH | Fiat currency in payment method does not match order fiat | | -5057 | COUNTRY\_AND\_FIAT\_NOT\_SUPPORT | The selected country and fiat currency are not supported | | -5058 | TOKEN\_NOT\_SUPPORT | The selected crypto is not supported | *** #### **Risk Control Errors** | Code | Message | Description | | ----- | --------------------------- | ------------------------------------------------------ | | -5022 | PRICE\_BELOW\_SAFE | Price is below the trade line | | -5023 | BASE\_RATE\_CONFIG\_INVALID | The current coin pair is not supported | | -5024 | USER\_RATE\_CONFIG\_INVALID | Invalid user rate configuration; contact admin | | -5025 | RISK\_RATE\_CONFIG\_INVALID | Invalid risk control rate configuration; contact admin | | -5027 | RATE\_INVALID | Current exchange rate is invalid | *** #### **KYC/KYB Errors** | Code | Message | Description | | ----- | -------------------------------------- | --------------------------------------------------- | | -5032 | NOT\_WHITELIST\_USER | Not an OTC whitelist user; contact customer service | | -5033 | NOT\_API\_USER | Not an API user; contact customer service | | -5037 | NEED\_UPLOAD\_DOCUMENTS | You need to upload supporting documents | | -5042 | USER\_NOT\_UPLOAD\_DOCUMENTS | No supporting documents were uploaded | | -5043 | NEED\_PASS\_KYC\_OR\_KYB | You must pass KYC/KYB to perform this operation | | -5044 | PAYMENT\_ADD\_NEED\_PASS\_KYC\_OR\_KYB | You must pass KYC/KYB to add this payment method | | -5055 | KYC\_OR\_KYB\_REGISTER\_FAIL | KYC/KYB registration failed | | -5061 | MAX\_DOCUMENT | Exceeded maximum uploadable documents (max {0}) | | -5062 | MC\_KYC\_REVIEWING | Merchant KYC is under verification | | -5063 | MC\_KYC\_END | Merchant KYC certification process has ended | *** #### **Compliance Errors** | Code | Message | Description | | ----- | ------------------------------------------ | --------------------------------------------------------------------- | | -5012 | BANK\_NOT\_SUPPORT | Bank not supported | | -5013 | MC\_COUNTRY\_NOT\_SUPPORT | Automatic API is not supported in this country | | -5016 | FIAT\_NOT\_MATCH | The fiat currency does not match the merchant | | -5026 | PEND\_ORDER\_NUM\_LIMIT | Too many pending orders (current: {0}); wait before creating new ones | | -5028 | SELF\_ORDER\_CLOSE | Self-service ordering is temporarily closed | | -5029 | ORDER\_UID\_EXCEED\_LIMIT | Order exceeds user's monthly transaction limit | | -5030 | ORDER\_MC\_EXCEED\_LIMIT | Order exceeds user's monthly limit with the merchant | | -5031 | TRADE\_TEMP\_NOT\_PROCEED | Transaction temporarily unavailable; contact support | | -5036 | PAYMENT\_FEE\_INVALID | Fee config invalid; contact support | | -5046 | COMMON\_ERROR | Please try again or contact customer service | | -5049 | CONFIG\_INVALID | Invalid config | | -5052 | DESELECT\_MC | Merchant selection is not available for manual payment methods | | -5068 | NOT\_RELIANCE\_MODE | You are not a Reliance model user; function unavailable | | -5072 | ACCOUNT\_TYPE\_AND\_BANK\_CODE\_NOT\_MATCH | Account type \[{0}] does not support bank code \[{1}] |