Skip to main content
VelaFi applies transaction and withdrawal limits based on merchant type, user verification level, and the country in which each payment channel operates. These limits exist to satisfy the compliance requirements of each jurisdiction. Most defaults are set generously for the majority of use cases, and VelaFi provides a clear path to increase them when your volume requires it.

​
Default Merchant Crypto Wallet Limit

When you successfully create a merchant, VelaFi automatically provisions a crypto custody wallet for that merchant. The wallet is active immediately upon creation with the following default:
This limit applies to the merchant’s crypto custody wallet and governs outbound cryptocurrency withdrawals. Individual merchants in Argentina receive a default of USD 10,000. Fiat payment channel limits are governed separately — see the individual and business sections below.

​
Individual User Limits

VelaFi classifies individual users into two tiers — Consumer and Professional — each with different verification requirements and transaction limits.
Consumers complete a minimal documentation review and have a quick approval process. This tier suits low-frequency or lower-value payment flows.

​
Business User Limits

Business merchant limits are applied per country after you activate the corresponding fiat payment channel. The table below shows default monthly limits for each supported market.
Business limits become active only after you activate the fiat payment channel for the corresponding country. Channels that have not been activated do not count toward or against these limits.

​
Requesting a Limit Increase

If your operational needs exceed the default limits, submit a limit increase request with additional compliance documentation. Accepted documentation typically includes:
  • Proof of source of funds
  • Business licences or registration certificates
  • Audited financial statements
You can request an increase through two channels:

Upgrade Merchant Limit API

Use the Upgrade Merchant Limit endpoint to submit a limit increase request programmatically. Attach the required compliance documents in the request body.

Email VelaFi Compliance

Send your request and supporting documents directly to the compliance team at contact@velafi.com. A team member will guide you through the review process.
Prepare your compliance documents before initiating the request. Incomplete submissions extend review time — having all documentation ready upfront typically results in a faster approval.