Certain orders need supporting documents — for example, when compliance requests information (status: 11) or when the order is waiting for supporting documents (status: 31). Use this endpoint to upload up to five files per call. Accepted formats are JPG, JPEG, PNG, and PDF, with a maximum size of 5 MB per file. An upload to an order in status: 11 moves it to status: 12. For fiat_to_crypto and crypto_to_fiat orders, an upload to an order in status: 31 moves it to status: 40 (pending payment). A fiat_to_fiat order shows status: 31 only while its required documents are missing; after the upload it shows its underlying status (41 or 51). Other uploads in accepted statuses do not change the status; see the note below on which uploads are attached.
Uploads are accepted only in these statuses: for fiat_to_crypto and crypto_to_fiat orders, 11, 12, 31, 32, 40, 50, and 60; for fiat_to_fiat orders, 10, 11, 12, 31, 41, 51, and 60. Uploads to orders in any other status return an error. Check the current status with GET /v2/order/detail before uploading.
File size and count limits: maximum 5 files per upload request, maximum 5 MB per individual file. Supported formats are jpg, jpeg, png, and pdf.
For fiat_to_crypto and crypto_to_fiat orders outside an RFI (status: 11 or 12), only the first upload is attached to the order. Later uploads still return data: true but are not attached. During an RFI, each upload replaces the previously uploaded RFI files.
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